Microsoft (NASDAQ: MSFT)
Q2 2024 Earnings Call
Jan 30, 2024, 5:30 p.m. ET
Highlights and Key Insights:
Operator
Greetings, and welcome to the Microsoft fiscal-year 2024 second quarterearnings conference call [Operator instructions] As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Brett Iversen, vice president of investor relations. Please go ahead.
Leaders’ Remarks and Strategic Vision:
Brett Iversen — General Manager, Investor Relations
Good afternoon, and thank you for joining us today. On the call with me are Satya Nadella, chairman and chief executive officer; Amy Hood, chief financial officer; Alice Jolla, chief accounting officer; and Keith Dolliver, corporate secretary and deputy general counsel. Microsoft completed the acquisition of Activision Blizzard this quarter, and we are reporting its results in our more personal computing segment, beginning on October 13, 2023. Our Xbox content and services revenue growth investor metric includes the net impact of Activision. Additionally, our press release and slide deck contain supplemental information regarding the net impact of the Activision acquisition on our financial results.
Financial Insights and Non-GAAP Measures:
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Microsoft’s non-GAAP financial measures provided should not be considered as a substitute for, or superior to, the measures of financial performance prepared in accordance with GAAP. They are included as additional clarifying items to aid investors in further understanding the company’s second quarter performance in addition to the impact these items and events have on the financial results. All growth comparisons we make on the call today relate to the corresponding period of last year, unless otherwise noted.
Forward-Looking Statements and Business Strategy:
During this call, we’ll be making forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could materially differ because of factors discussed in today’s earnings press release, in the comments made during this conference call, and in the Risk Factors section of our Form 10-K, Forms 10-Q, and other reports and filings with the Securities and Exchange Commission.
CEO Remarks and Cloud Services Milestones:
Satya Nadella — Chief Executive Officer
Thank you, Brett. It was a record quarter, driven by the continued strength of Microsoft Cloud, which surpassed $33 billion in revenue, up 24%. We move from talking about AI to applying AI at scale. By infusing AI across every layer of our tech stack, we are winning new customers and helping drive new benefits and productivity gains. Now, I’ll highlight examples of our momentum and progress, starting with Azure.
Azure again took share this quarter with our AI Advantage. Azure offers the top performance for AI training and inference in the most diverse selection of AI accelerators, including the latest from AMD and NVIDIA, as well as our own first-party silicon, Azure Maia. And with Azure AI, we provide access to the best selection of foundation and open-source models, including both LLMs and SLMs, all integrated deeply with infrastructure data and tools on Azure.
Microsoft’s AI-Powered Innovations Propel Growth and Transformation
Revolutionizing Data and AI
Microsoft’s groundbreaking initiatives in the field of data and AI continue to reshape the business landscape. The integration of AI across its entire data stack, through the Microsoft Intelligent Data Platform, offers organizations a unified solution to simplify and consolidate their data estates. Cosmos DB stands out as the go-to database for building AI-powered apps at any scale, with a growing number of companies across various industries leveraging its capabilities. Major players like KPMG have reported significant increases in productivity, attributing it to the utilization of Cosmos DB and Azure OpenAI service.
Developer Tools and Empowerment
With a focus on empowering developers, Microsoft’s comprehensive suite of developer tools, from GitHub to Visual Studio, is driving substantial growth and adoption. The accelerated revenue from GitHub, fueled by the widespread deployment of GitHub Copilot, underscores the tool’s popularity among the developer community. The integration of AI also extends to low-code no-code development, enabling a diverse range of organizations to create apps, automate workflows, and analyze data.
AI Integration in Business Applications
Microsoft’s AI-powered apps within Dynamics 365 are enabling organizations to transform their marketing, sales, service, finance, and supply chain functions, capturing market share as they redefine their role in Business Applications. The integration of Copilot into third-party systems further expands its reach, enhancing customer interactions and elevating service quality in organizations across various industries.
Industry-Specific Cloud Solutions
Through industry and cross-industry clouds, Microsoft customizes its solutions to meet the specific needs of various sectors. In healthcare, the adoption of DAX Copilot has seen widespread usage, driving substantial increases in physician productivity and mitigating burnout. Additionally, the cloud for retail has emerged prominently, with retailers leveraging Microsoft’s solutions to accelerate time to value across the shopper journey.
The Future of Work: AI’s Role
The transformative impact of AI on work is becoming increasingly evident, with significant improvements in productivity being observed. Early adopters of Copilot for Microsoft 365 have reported notable efficiency gains in tasks such as searching, writing, and summarizing. The expansion of availability across organizations of all sizes is indicative of the broadening influence of AI in the workplace.
Windows and AI Integration
Microsoft’s focus on integrating AI into Windows PCs aims to enhance user experiences and streamline productivity. Windows PCs with built-in neural processing units, along with the introduction of Copilot in Windows, are enriching the AI capabilities of over 75 million Windows 10 and Windows 11 PCs. The evolution of Windows with Azure Virtual Desktop and Windows 365 reflects Microsoft’s commitment to simplifying access for employees and enhancing security features. Commercial deployments of Windows 11 have surged, signaling a growing adoption by companies.
Urgency in Cybersecurity
In the wake of recent security attacks, Microsoft has intensified its efforts to fortify cybersecurity measures. Emphasizing the imperative of adopting a zero-trust security architecture, Microsoft’s unified security operations platform amalgamates various solutions to bolster customer cybersecurity. The company’s dedication to advancing cybersecurity protection across both new products and legacy infrastructure underscores its commitment to safeguarding organizations from cyber threats.
Microsoft Revenue and Growth in Q2 2023
Driving Business Results
The tech giant, Microsoft, has reported impressive Q2 results, showcasing the company’s strength and resilience in the face of an increasingly complex global landscape. The company’s revenue reached $62 billion, representing an 18% increase, which further grew by 16% in constant currency. Despite the uncertainty and challenges presented by the modern market, Microsoft has delivered another quarter of remarkable double-digit top and bottom-line growth.
Solid Performance and Growth Trends
Microsoft’s commercial business saw robust growth, buoyed by the soaring demand for its cloud offerings and AI services. The commercial bookings surpassed expectations, marking a 17% and 9% increase in constant currency, propped up by substantial long-term Azure contracts and sturdy core annuity sales motions. The company’s commercial remaining performance obligation escalated by 17% and 16% in constant currency to $222 billion, indicating a positive momentum for the months ahead.
Moreover, with a solid annuity mix of 96%, Microsoft’s commercial strength is a testament to its consistent ability to deliver value to its clientele. The company’s consumer business showed stability in the face of the pandemic’s impact, with PC market volumes stabilizing at pre-pandemic levels and the overall gaming console market remaining resilient.
Cloud Revenue Momentum
Notably, Microsoft Cloud revenue surged to $33.7 billion, surpassing projections and growing by 24% and 22% in constant currency. The company’s unwavering focus on cloud innovation continues to pay off, with a gross margin percentage of 72%, reflecting a steady performance in this critical segment. Furthermore, Microsoft Cloud’s gross margin dollars experienced a commendable 20% increase in constant currency.
Despite the impact of the change in accounting estimate and integration expenses related to the Activision acquisition, Microsoft’s gross margin percentage improved by roughly 2 points, showcasing the company’s strategic positioning in the market and its ability to navigate challenges while delivering growth.
Cost Management and Operating Margin Expansion
Microsoft’s operating expenses exhibited prudent management, increasing only by 3%, despite the 11-point impact from the Activision acquisition. The company’s operating margins grew substantially, ascending roughly 5 points year over year to 44%, signaling adept cost control and impressive operational leverage.
Outlook and Closing Notes
As the company looks ahead to the future, it remains optimistic about the transformative potential of AI-driven technologies in 2024. Microsoft’s Q2 results underscore its unwavering commitment to driving growth, delivering value to its customers, and maintaining a strong financial position despite the changing tides of the global economy.
The Business Behemoth: A Roaring Review of Microsoft’s Financial Performance and Upcoming Outlook
Revenue Momentum and Subscriptions
Microsoft’s financial report reflects a healthy renewal execution and enticing growth in average revenue per user (ARPU) sparked by the sustained E5 momentum. The paid Office 365 commercial seats surged a formidable 9% year over year and soared past the $400 million mark, with a commendable expansion of the installed base across all customer segments.
The seat growth was primarily underpinned by the small and medium business as well as frontline worker offerings, while facing countervailing headwinds from the escalating trends in new stand-alone businesses. Consequently, Office commercial licensing observed a dip of 17% and 18% in constant currency owing to the customers’ persistent shift towards cloud offerings. On the flip side, the Office consumer revenue charted a 5% and 4% rise in constant currency, spurred by the unwavering momentum in Microsoft 365 subscriptions, marking an impressive 16% escalation to hit 78.4 million.
Talent Solutions and Dynamics Revenue
Furthermore, in the Talent Solutions domain, the bookings growth bore the brunt of a feeble hiring environment in vital verticals. However, the Dynamics revenue experienced a robust surge of 21% and 19% in constant currency, driven chiefly by Dynamics 365 notching up a commendable 27% and 24% growth in constant currency, spanning across all workloads. Notably, the bookings growth encountered a setback due to the wan traction in new business, primarily in Dynamics 365 ERP and CRM workloads. Amidst this, the segment gross margin dollars exhibited a commendable uptick of 14% and 12% in constant currency, with the gross margin percentage witnessing a slight year-over-year increase.
Intelligent Cloud Segment and Personal Computing Revenue
Shifting the spotlight to the Intelligent Cloud segment, the revenue impressively stood at $25.9 billion, marking a formidable 20% and 19% increase in constant currency. The robust surge outpaced the market expectations, propelled by better-than-expected outcomes prevailing across all businesses within the segment. The overall server products and cloud services revenue registered a robust growth of 22% and 20% in constant currency, while the Azure and other cloud services revenue revved up by a substantial 30% and 28% in constant currency, with AI services contributing 6 points to this growth. Both AI and non-AI Azure services collectively fueled this stellar performance. Meanwhile, in the personal computing arena, the revenue soared to $16.9 billion, witnessing a commendable 19% and 18% hike in constant currency. Notably, this growth notably encompassed a hefty 15 points net impact from the Activision acquisition.
Expectations and Outlook
As Microsoft peers ahead, the outlook for the next quarter hints at expectations riding on favourable foreign exchange rates to bolster total revenue and segment-level revenue growth by less than 1 point. Commercial bookings are anticipated to pick up steam, propelled by robust renewals and long-term Azure commitments. Additionally, the cloud gross margin percentage is expected to undergo a slight dip, yet this will be counterbalanced by the projected improvement in Office 365 and Azure, partially offset by sales mix shift to Azure and the scaling of the AI infrastructure to meet burgeoning demand. Increasingly, capital expenditures are set to witness a notable uptick, fuelled by investments in the cloud and AI infrastructure.
Segment-Specific Guidance
Specifically, in the productivity and business processes sector, Microsoft envisages a revenue tally ranging between $19.3 billion to $19.6 billion, translating to an impressive growth bracket of 10% to 12%. An accelerated Office 365 revenue growth of approximately 15% is anticipated in constant currency, underlining the resilient momentum in this space.
Microsoft Revenue Growth and Future Outlook Analysis
Microsoft Corporation recently provided an in-depth analysis of its revenue performance and future outlook. Despite challenges in certain business segments, the tech giant remains optimistic about its overall financial health. Let’s break down the company’s revenue components and explore its anticipated growth areas.
Revenue Projections and Performance
Microsoft anticipates continuous revenue growth stemming from the adoption of its 365 subscriptions and other key sectors. The company expects significant increases in segments such as Office consumer, LinkedIn, Dynamics, and Intelligent Cloud. While on-premises server business might face a slight revenue decline, a surge in demand for hybrid cloud solutions can offset this trend.
Additionally, Windows OEM revenue is projected to remain stable, driven by sustained PC market unit volumes. Notably, Microsoft’s commercial products and cloud services, including Microsoft 365 and Advanced Security Solutions, are set to propel mid-teens revenue growth.
Revenue Growth Drivers
Azure, Microsoft’s cloud computing platform, is poised to play a critical role in driving revenue growth. With a focus on AI and Azure consumption business, the company expects steady growth rates, offering a glimpse of its future potential. While the on-premises server business may experience some challenges, the continued demand for multi-cloud environments is predicted to contribute to growth.
Furthermore, Microsoft’s foray into gaming, including the impact from the recent Activision acquisition, holds promise for substantial revenue growth. The company is optimistic about the performance of Xbox content and services, albeit with an expected decline in hardware revenue.
Financial Projections and Margins
Looking ahead, Microsoft plans to maintain a disciplined cost management approach across all operations. The company anticipates a 1 to 2 points increase in full-year operating margins, driven by AI capital investments and operational efficiencies. Notably, the acquisition of Activision is expected to positively impact operating income, further amplifying Microsoft’s growth trajectory.
Future Outlook and Strategic Vision
While outlining the company’s future expectations, Microsoft emphasized its commitment to scaling cloud and AI investments. The strategic focus remains on meeting customer demands and leveraging the vast market opportunities in the tech landscape. The company’s steadfast dedication to driving efficiencies and investments in leading the AI platform wave reflects a long-term vision of sustained growth.
Insights from Leadership
During the Q&A session, Microsoft’s Chief Executive Officer, Satya Nadella, shed light on the growing prominence of inferencing in Azure’s AI usage. He outlined the nuances of inferencing and training, highlighting Microsoft’s forward-looking approach in AI workloads and the potential for lifecycle transformations within this domain.
Microsoft’s Soaring Margins and AI-Infused Tech Stack: A Game-Changer
As Microsoft executives, including CEO Satya Nadella and CFO Amy Hood, briefed analysts in the latest earnings call, a notable upward trend emerged in the form of soaring margins amidst substantial investments in AI. Inefficiencies in the traditional optimization period have given way to a continuous cycle of optimization and new workloads, marking a revolutionary shift in the landscape. The advent of generative AI technology has the potential to transform every layer of the tech stack, redefining core compute architecture and workloads across the board.
Pioneering AI Integration Redefines Margins
Amy Hood, Microsoft’s Chief Financial Officer, acknowledged that the margins’ remarkable improvement is largely due to a paradigm shift in investments and resource deployment across the tech stack. She underscored the company’s concerted effort to pivot its entire investment infrastructure towards AI-enablement, thereby creating leverage opportunities without a significant surge in workforce. Notably, the consistent enhancement of gross margins, especially in products like Office 365, Azure core, and across the devices portfolio, has further buoyed Microsoft’s margin trajectory.
AI’s Transformation of the Tech Stack
Satya Nadella, Microsoft’s Chief Executive Officer, eloquently outlined the profound impact of generative AI on the foundational structure of the tech stack. From revolutionizing core compute architecture to redefining every workload and layer, the ramifications of AI integration are far-reaching. Nadella emphasized that the core compute architecture itself is undergoing a metamorphosis, prompting a ripple effect across the entire spectrum, including network, memory architecture, and tooling. Notably, the evolution of Microsoft’s data layer, exemplified by the Fabric technology, designed specifically for AI, sheds light on the company’s visionary approach to reconstructing the tech stack.
Meeting the Soaring AI Demand
Responding to analyst queries, Amy Hood reiterated Microsoft’s confidence in its ability to meet the surging demand for AI-integrated infrastructure. Noting the 6-point AI lift to Azure, she emphasized the company’s proactive stance in bolstering infrastructure capacity to match the accelerated demand. Despite the tremendous success, she assured analysts that Microsoft remains resolute in scaling up its infrastructure to ensure seamless AI integration without constraints.
The Evolution of Microsoft 365 Copilot and AI Services at Microsoft
Microsoft has been making significant strides in accelerating its capital expenses to meet the rising demand for its services. At the heart of this push is the growing necessity to expand capacity for servers and new data center footprints, driven by changing demand dynamics in the market. The company’s proactive response to this demand signals a commitment to staying ahead of the curve and addressing the evolving needs of its customer base, a strategy that is pivotal for sustained growth in the industry.
Microsoft 365 Copilot: Shaping the Market Landscape
With the introduction of Microsoft 365 Copilot, the tech giant has ushered in a new era of productivity tools that have garnered powerful early market feedback. The acceleration in adoption trends has exceeded that of previous product introductions, exhibiting a speed and ease of deployment that is likened to the early days of PC adoption. Satya Nadella, Microsoft CEO, highlighted the seamless integration of Copilot into daily work habits, drawing parallels to the transformative impact of historical technology paradigms such as PCs becoming standard issue in companies.
The feature set of Microsoft 365 Copilot is reshaping work artifact and workflow, with functions like summarization, drafting, and natural language query capabilities in chat, paving the way for a fundamental shift in how businesses approach productivity and knowledge management. By providing a glimpse into the future of work, Copilot is poised to usher in a new era of enterprise collaboration, signifying a momentous leap in the evolution of productivity software.
Financial Perspectives on Microsoft 365 Copilot and AI Services
Amy Hood, Microsoft’s Chief Financial Officer, echoed the enthusiasm surrounding Microsoft 365 Copilot, emphasizing the potential for both widespread adoption as well as phased implementation within companies. This nuanced approach aligns with the company’s strategy to accommodate varying customer needs and ensure a seamless transition to the new productivity paradigm. Furthermore, the growth trajectory of Copilot is underscored by a pattern of increasing engagement over time, validating its transformative impact on user behavior and productivity.
Expanding on Microsoft’s AI services, the company witnessed a notable 6-point tailwind attributed to AI adoption, primarily driven by increased inferencing workloads and the growing utilization of GitHub Copilot. The ecosystem of AI services, including Azure OpenAI and APIs on Azure, has emerged as a major catalyst for this growth, setting the stage for a dynamic interplay between AI-driven capabilities and the evolving needs of businesses.
Forward Outlook and Collaborative Dynamics
As Microsoft forges ahead into the future, the convergence of seat growth and ARPU (average revenue per user) in commercial Office 365 is becoming a focal point for investors. While this convergence reflects the maturation of the Office 365 user base, it also prompts contemplation on the trajectory of ARPU relative to seat growth in the coming period. With these indicators in mind, the company is poised to navigate this evolving landscape with a strategic balance that ensures sustained growth and value delivery to its shareholders.
Microsoft’s Strategic Growth and The Road Ahead
After a recent earnings call, Microsoft has us all in a buzz. The company’s focus on the real guts of the industry – the small and medium-sized businesses and frontline workers – is setting the stage for a seismic shift in the corporate world. The call drew attention to certain long-term strategies, and with good reason. It’s clear Microsoft is playing the long game, and its approach to growth is raising eyebrows and spirits in the financial sector.
Analysts Weigh In
During the call, Brad Reback of Stifel Financial Corp. posed an interesting query about the pathways of seat growth and ARPU (average revenue per user), both closely watched metrics for investors. Amy Hood, Microsoft’s Chief Financial Officer, divided the components before delving into the nuances and potential trajectory of each. Hood’s response was calculated and offered a unique perspective on how to evaluate these crucial growth metrics. This dive into the intricacies of Microsoft’s growth drivers signifies a deep understanding of the complex dynamics in play.
GitHub Copilot and The Next Phase
Tyler Radke from Citi raised an important question regarding GitHub Copilot and its potential impact on ARPU. In response, Microsoft’s CEO, Satya Nadella, articulated his conviction about the transformative power of AI and its role in driving productivity. Nadella’s vision was compelling, underscoring the significance of GitHub Copilot in the evolution of AI and its tangible economic and productivity benefits. The insights regarding the impact of tools like Copilot on the operating expenses of companies provide a forward-looking perspective that could reshape the landscape of knowledge work and software development.
Strategic Shifts and Unconventional Approaches
What stands out here is Microsoft’s adventurous spirit, echoing the company’s historical penchant for bold innovation. Nadella’s confidence in the evolving role of AI tools, coupled with Hood’s detailed breakdown of growth components, underscores Microsoft’s strategic prowess. This isn’t just about products and numbers; it’s about redefining the paradigm and setting the stage for a new era of exponential growth.
The call’s undertones reverberate with a sense of pioneering spirit, a reminder of Microsoft’s storied history of reshaping industries. The strategic decisions being made echo those of disruptors, not incumbents. Microsoft isn’t just playing the game – it’s reinventing the rules.